header_search header_signed-out header_signed-in header_cart sharefilled circlex circleexclamation
checkoutarrow
NZ
Added to Cart
Total:
Discount:
Together:
Quantity:
Cart Total:
Checkout
Customers Also Bought:
24/7 Help

Shipping Information for New Zealand

iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in California and Kentucky. Please see below information about the country selected.


NZ New Zealand

Available Shipping Methods

DHL UPS Fastway Local Post
Import tax and duties will be imposed on customers with order values exceeding $287.00 USD.

General Information

  • Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
  • Please check with your local customs office in New Zealand to see if you can import the items, and if any additional licenses or permits are needed.


Customs Information



Shipping

  • Fastway Couriers/DHL/UPS: You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
  • Delivery by Local Post: Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg). With this option, tracking is available up to destination country. Due to reduced access within the local postal network final mile delivery tracking will not be available. iHerb is striving towards better visibility with this option.
  • Delivery by Local Post Plus This is an upgraded service that offers additional tracking within the destination country. Complete in-country tracking cannot be guaranteed as final mile scans are completed by the local posts.
  • For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 0800 800 020 .


Restrictions

  • At iHerb, we respect the rules and regulations of New Zealand government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into New Zealand: GABA, Melatonin, DMSO, DMAE, Pregnenolone, Vitamin D (when greater than 1000IU per daily dose), Zinc (when greater than 25mg per daily dose), Lithium, Tryptophan (when greater than 100mg per daily dose), Selenium (when greater than 150mcg per daily dose), L-Dopa, Yohimbine, EDTA, Adrenal extract, Pituitary extract, Synephrine (when greater than 30mg per daily dose); Phenazopyridine and Progesterone cream.

Contact Us

  • Click here to get connected with iHerb's customer service.

Available Payment Methods


Need Help?

For any additional questions visit our Customer Service page.